Welcome to FastWhip
Thank you for visiting FastWhip’s website. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data, as well as the rights and choices available to you. Please take a moment to read it carefully.
When This Policy Applies
This Privacy Policy applies to personal data that FastWhip processes as a “data controller” – including when you visit our websites that display or link to this policy (our “Sites”) or contact us directly. It also includes our use of cookies and similar technologies, as outlined in our [Cookies Policy].
This policy does not apply when you purchase FastWhip products through a distributor or when we process information on behalf of a distributor (our customer). For those cases, please contact the relevant distributor for their privacy practices.
How We Collect and Use Your Data
We collect and use personal information for specific, legitimate purposes. Here’s an overview:
| Category | Details and Purpose |
|---|---|
| Contact Information | When you contact us, request a demo, or inquire about FastWhip products, we may collect your name, company, email, and phone number. This data helps us respond to you, provide support, and manage our relationship. |
| Account Registration | If you register with us, we collect your contact info, company website, and product/service interest. We use this to deliver our services and manage your account. |
| Communications | Any messages or feedback you send may be stored along with your contact info to respond and improve our customer service. |
| Cookies & Device Info | We use cookies and collect data such as browser type, device ID, IP address, visit history, and site usage for analytics, service improvement, and security purposes. More details are in our [Cookies Policy]. |
| Third-Party Leads | We may receive business lead data from third-party partners or service providers to offer relevant products or services. |
Legal Bases for Processing
We process personal information on the following legal grounds:
- Your consent;
- To perform a contract with you;
- To comply with legal obligations;
- Based on our legitimate interests (e.g., improving our products and services, marketing, and fraud prevention);
- To protect your vital interests or those of others.
We do not engage in automated decision-making or profiling that produces legal effects unless clearly disclosed.
Sharing Your Personal Data
We may share your information in the following contexts:
- FastWhip Affiliates – With our subsidiaries and team members, for business and customer support purposes.
- Service Providers – With partners helping us operate our Sites or deliver services (e.g., web hosts, marketing platforms, payment processors).
- Business Partners – With distributors or resellers who assist with product sales and support.
- Legal Requirements – When required by law or to protect FastWhip’s legal rights.
- Corporate Changes – In connection with mergers, sales, or other business transactions.
- Aggregated Data – With third parties, in a form that doesn’t identify you, for analytics and business planning.
Data Retention
We keep your personal data only as long as necessary to:
- Fulfill the purposes for which it was collected,
- Meet legal and regulatory obligations,
- Support our business operations,
- Defend or establish legal claims.
When no longer needed, we securely delete or anonymize your information.
Security
FastWhip takes data security seriously. We use reasonable technical and organizational measures to protect your information against loss, misuse, or unauthorized access. However, no system is completely secure, and we cannot guarantee the security of your data transmitted over the internet.
If we experience a data breach that affects your personal data, we will notify you as required by applicable law.
